To take a course with Extended Learning, whether online or in-person, you’ll need:
- an email account
- a computer, laptop or tablet
- the latest version of a web browser (or previous major version release)
- a reliable internet connection
- the technology to watch videos, listen to audio and read or download PDF files (for some but not all courses).
Online courses that include real-time classes, live lectures or virtual office hours have additional computer and system requirements that might include:
- a video camera
- a microphone.
Computer and Browser Requirements by Learning Management System
Many of our courses are hosted on a learning management system (LMS). Before your course begins, we'll email you instructions on accessing your course, and information specific to the LMS, such as setting up an account if one is required.
Here you’ll find computer and system requirements for specific learning management systems.
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Canvas and Canvas Catalog
Learn.ExL
Zoom
Troubleshooting Browser Requirements
Canvas and Canvas Catalog Computer and Browser Requirements
Computer Specifications
For best performance and an optimal experience, we recommend using Canvas with a computer that supports the most recent versions of popular browsers (for example, Google Chrome, Safari, Microsoft Edge, etc.). We also recommend you use a computer five years old or newer with at least 1GB of RAM.
Operating System
Canvas requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.
Browsers
Canvas can be used on the current and most recent major release of Chrome, Firefox, Edge or Safari. Canvas runs on Windows, Mac, Linux, iOS, Android or any other device with an up-to-date web browser.
Internet Speed
Canvas has been designed to accommodate low bandwidth environments. We recommend you have a minimum internet speed of 512kbps.
JavaScript
JavaScript must be enabled to run Canvas.
Using Canvas on a Mobile Device
You can access Canvas on your mobile device through mobile-supported browsers, however functionality might be limited. Canvas was optimized for desktop displays so using small screen devices such as a smartphone may not be optimal. If you do want to use your mobile device, for the best user experience please download the Canvas mobile application in the Apple store or Google Play.
More Information
Access the latest Canvas computer and browser requirements, and systems compatibility.
Learn.ExL Computer and Browser Requirements
Most current browsers will work on Learn.ExL. For best performance, we recommend the latest versions of Chrome or Firefox. Learn.ExL also supports the latest versions of Microsoft Edge, Safari, Chrome for Android and Safari for iOS.
Zoom Computer and Browser Requirements
You do not need a Zoom account to participate in online courses, but you will need to install the Zoom application. You can do this ahead of time, or follow the prompts when you join your first Zoom session.
Find the most up-to-date computer and browser requirements on the Zoom website:
UBC also has a Zoom Student Guide with how-to instructions, tips and information on privacy.
Troubleshooting Browser Problems
Many problems with missing form fields, buttons that do not function, or other page display issues are caused by your browser. Here are some things to try to fix viewing problems:
- Try using a different browser or device. For example, if you're using Google Chrome, try Mozilla Firefox or Apple Safari.
- Make sure your browser is the most current version.
- Check your browser settings to make sure both JavaScript and cookies are enabled.
- Clear your browser's cache.